Swarmia - Delays in processing data syncs and realtime messages – Incident details
All systems operational
Delays in processing data syncs and realtime messages
Resolved
Degraded performance
Started about 3 years agoSeptember 25, 2023Lasted 3 hoursSeptember 25, 20232:005:00 PMUTC
Affected
App
Degraded performance from 2:00 PM to 5:00 PM
Updates
Resolved
UTC
Resolved
UTC
This incident has been resolved.
Monitoring
UTC
Monitoring
UTC
We implemented a fix and are currently monitoring the result. Realtime messages (e.g. Slack) should now be processed as usual, while we continue syncing the delayed PRs and issues.
Identified
UTC
Identified
UTC
We have identified an issue in our message processing, which is causing delays to realtime messages (like Slack notifications) and syncs of new data (like PRs and issues).