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This incident has been resolved. Some Slack notifications were not delivered due to the incident.
This incident has been resolved.
We implemented a fix and are currently monitoring the result.
We are planning for a scheduled routine maintenance during the weekend. We are not expecting any disruption to the service during that time.
The system experiences increased Slack notification and data sync latencies. We have identified the root cause and deployed a fix.
Jira issue insights are now operating normally for all customers.
We are currently recalculating the last 5% of issues and estimate that the calculations for the remaining customers will be completed within 2 hours. This may result in missing or incorrect issue statistics for affected customers. We thank everyone for their patience.
We are currently recalculating the issues and estimate that the calculations for the remaining customers will be completed within 12 hours. This may result in missing or incorrect issue statistics for affected customers. We thank everyone for their patience.
We have issued a fix and monitor the system while insights are being recalculated
Customers who have updated their Swarmia Jira app within the last 24 hours may be missing Jira insights. We're automatically re-calculating the insights for all affected customers.
In a few rare cases, Swarmia's access to your Jira instance may have been removed. Customers are recommended to check updates for their Swarmia Jira app and run the update if available.
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Feb 2024 to Apr 2024
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